Privacy Policy

Privacy Policy of Hotel Goldener Anker

We are very delighted that you have shown interest in our enterprise. Data protection is of a particularly high priority for the management of the Hotel Goldener Anker. The use of the Internet pages of the Hotel Goldener Anker is possible without any indication of personal data; however, if a data subject wants to use special enterprise services via our website, processing of personal data could become necessary. If the processing of personal data is necessary and there is no statutory basis for such processing, we generally obtain consent from the data subject. 

The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable to the Hotel Goldener Anker. By means of this data protection declaration, our enterprise would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed, by means of this data protection declaration, of the rights to which they are entitled. 

As the controller, the Hotel Goldener Anker has implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website. However, Internet-based data transmissions may in principle have security gaps, so absolute protection may not be guaranteed. For this reason, every data subject is free to transfer personal data to us via alternative means, e.g. by telephone.
 

1. Definitions

The data protection declaration of the Hotel Goldener Anker is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our data protection declaration should be legible and understandable for the general public, as well as our customers and business partners. To ensure this, we would like to start by explaining the terminology used. In this data protection declaration, we use the following terms, among others:

  • a) Personal data: Personal data is any information relating to an identified or identifiable natural person (hereinafter referred to as “data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
     
  • b) Data subjectData subject is any identified or identifiable natural person whose personal data is processed by the controller.c) ProcessingProcessing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration.
     
  • c) Processing: Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
  • d) Restriction of processing Restriction of processing is the marking of stored personal data with the aim of limiting its processing in the future.
     
  • e) Profiling: Profiling is any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or movements.
     
  • (f) Pseudonymization: Pseudonymization is the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.
     
  • g) Controller or controller responsible for the processingController or controller responsible for the processing is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.h) ProcessorProcessor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for their nomination may be provided for by Union or Member State law.
  • h) Processor: A processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
     
  • i) RecipientRecipient is a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients.
     
  • j) Third party: A third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorized to process personal data.
     
  • k) Consent: Consent of the data subject is any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

2. Name and Address of the controller
 

The person responsible within the meaning of the General Data Protection Regulation, other data protection laws applicable in the Member States of the European Union and other provisions related to data protection is: Hotel Goldener Anker Opernstraße 6 95444 Bayreuth Germany Tel.: + 49 (0) 921 / 78 77 74 - 0 E-Mail: info@anker-bayreuth.de Website: www.anker-bayreuth.de
 

3. Cookies

The Internet pages of the Hotel Goldener Anker use cookies. Cookies are text files that are stored in a computer system via an Internet browser. Many Internet sites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This allows visited Internet sites and servers to differentiate the individual browser of the dats subject from other Internet browsers that contain other cookies. A specific Internet browser can be recognized and identified using the unique cookie ID. Through the use of cookies, the Hotel Goldener Anker can provide the users of this website with more user-friendly services that would not be possible without the cookie setting. By means of a cookie, the information and offers on our website can be optimized with the user in mind. Cookies allow us, as previously mentioned, to recognize our website users. The purpose of this recognition is to make it easier for users to use our website. For example, the user of a website that uses cookies does not have to re-enter their access data each time they visit the website, because this is done by the website and the cookie stored on the user's computer system. Another example is the cookie of a shopping cart in an online store. The online store remembers the items that a customer has placed in the virtual shopping cart via a cookie. The data subject can prevent the setting of cookies through our website at any time by means of a corresponding adjustment of the Internet browser used, and thus permanently deny the setting of cookies. Furthermore, already set cookies can be deleted at any time via an Internet browser or other software programs. This is possible in all popular browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our website may be entirely usable.
 

4. Collection of general data and information

The website of the Hotel Goldener Anker collects a range of general data and information each time a person concerned or automated system accesses the website. This general data and information is stored in the server log files. The (1) browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system accesses our website (so-called referrer), (4) the sub-websites, which are accessed via an accessing system on our website, (5) the date and time of access to the website, (6 an Internet protocol address (IP address), (7) the Internet service provider of the accessing system, and (8) any other similar data and information that may be used in the event of attacks on our information technology systems. When using these general data and information, the Hotel Goldener Anker does not draw any conclusions about the data subject. Rather, this information is needed to (1) deliver the content of our website correctly, (2) optimize the content of our website as well as its advertisement, (3) ensure the long-term viability of our information technology systems and website technology, and (4) provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack. Therefore, the Hotel Goldener Anker analyzes anonymously collected data and information statistically, with the aim of increasing the data protection and data security of our enterprise, and to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.

5. contact possibility via the website
 

The website of the Hotel Goldener Anker contains information that enables a quick electronic contact to our enterprise, as well as direct communication with us, which also includes a general address of the so-called electronic mail (e-mail address). If a data subject contacts the controller by e-mail or via a contact form, the personal data transmitted by the data subject are automatically stored. Such personal data transmitted on a voluntary basis by a data subject to the data controller are stored for the purpose of processing or contacting the data subject. There is no disclosure of this personal data to third parties.

6. routine deletion and blocking of personal data
 

The data controller shall process and store the personal data of the data subject only for the period necessary to achieve the purpose of storage, or as far as this is granted by the European legislator or other legislators in laws or regulations to which the controller is subject to. If the purpose of the storage no longer applies or if a storage period prescribed by the European directive and regulation giver or another competent legislator expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions.
 

7. Rights of the data subject

  • a) Right to confirmationEach data subject shall have the right granted by the European legislator to obtain from the controller the confirmation as to whether or not personal data concerning him or her are being processed. If a data subject wishes to avail himself of this right of confirmation, he or she may, at any time, contact any employee of the controller.
     
  • b) Right of accessEach data subject shall have the right granted by the European legislator to obtain from the controller free information about his or her personal data stored at any time and a copy of this information. Furthermore, the European body issuing directives and regulations has granted the data subject access to the following information: Furthermore, the data subject has the right to obtain information as to whether personal data has been transferred to a third country or to an international organization. If this is the case, the data subject also has the right to obtain information on the appropriate safeguards in connection with the transfer. If a data subject wishes to avail themselves of this right of access, they may, at any time, contact any employee of the controller.
    • the purposes of the processing
    • the categories of personal data concerned
    • the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations
       
    • where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period
    • the existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing
    • the existence of the right to lodge a complaint with a supervisory authority
       
    • if the personal data are not collected from the data subject: All available information on the origin of the data
    • the existence of automated decision-making, including profiling, in accordance with Article 22 (1) and (4) of the GDPR and, at least in these cases, meaningful information about the logic involved and the scope and intended impact of such processing on the data subject
       
  • c) Right to rectificationEach data subject shall have the right granted by the European legislator to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement. If a data subject wishes to exercise this right to rectification, he or she may, at any time, contact any employee of the controller.
     
  • d) Right to erasure (Right to be forgotten) Each data subject shall have the right granted by the European legislator to obtain from the controller the erasure of personal data concerning him or her without undue delay, and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies, as long as the processing is not necessary: If one of the aforementioned reasons applies, and a data subject wishes to request the erasure of personal data stored by the Hotel Goldener Anker, he or she may, at any time, contact any employee of the controller. An employee of Hotel Goldener Anker shall promptly ensure that the erasure request is complied with immediately. If the personal data has been released by the Hotel Goldener Anker and our company is responsible for deletion of the personal data as the responsible party according to Article 17, Para. 1 DS-GMO, the Hotel Goldener Anker, taking into account the available technology and the implementation costs, shall take appropriate measures, including technical measures, to inform other parties responsible for data processing who process the published personal data, that the the data subject has requested that these other data controllers delete all links to, or copies or replications of, those personal data, unless the processing is necessary. An employees of the Hotel Goldener Anker will arrange the necessary measures in individual cases.
     
    • The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
    • The data subject withdraws consent on which the processing is based according to point (a) of Article 6(1) of the GDPR, or point (a) of Article 9(2) of the GDPR, and where there is no other legal ground for the processing.
       
    • The data subject objects to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) of the GDPR.
       
    • The personal data have been unlawfully processed.
    • The personal data must be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.
    • The personal data have been collected in relation to the offer of information society services referred to in Article 8(1) of the GDPR.
       
  • e) Right of restriction of processing Each data subject shall have the right granted by the European legislator to obtain from the controller restriction of processing where one of the following conditions applies: If one of the aforementioned conditions is met, and a data subject wishes to request the restriction of the processing of personal data stored by the Hotel Goldener Anker, he or she may at any time contact any employee of the The employee of the Hotel Goldener Anker will arrange the restriction of the processing.
    • The accuracy of the personal data is contested by the data subject, for a period of time that enables the controller to verify the accuracy of the personal data.
    • The processing is unlawful, the data subject refuses to delete the personal data and instead requests the restriction of the use of personal data.
       
    • The controller no longer needs the personal data for the purposes of the processing, but the data subject needs them in order to exercise or defend their rights or to establish, exercise or defend legal claims.
    • The data subject has objected to processing pursuant to Article 21(1) of the GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.
       
  • f) Right to data portabilityEach data subject shall have the right granted by the European legislator, to receive the personal data concerning him or her, which was provided to a controller, in a structured, commonly used and machine-readable format. They also have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, as long as the processing is based on consent pursuant to point (a) of Article 6(1) of the GDPR or point (a) of Article 9(2) of the GDPR, or on a contract pursuant to point (b) of Article 6(1) of the GDPR, and the processing is carried out by automated means, provided that the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller. Furthermore, in exercising their right to data portability under Article 20(1) of the GDPR, the data subject has the right to request that personal data be transferred directly from one controller to another, insofar as this is technically feasible and provided that this does not adversely affect the rights and freedoms of others. In order to assert the right to data portability, the data subject may at any time contact any employee of the Hotel Goldener Anker.
     
  • g) Right to object Each data subject shall have the right granted by the European legislator to object, on grounds relating to his or her particular situation, at any time, to processing of personal data concerning him or her, which is based on point (e) or (f) of Article 6(1) of the GDPR. This also applies to profiling based on these provisions. The Hotel Goldener Anker shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defense of legal claims. If the Hotel Goldener Anker processes personal data for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data concerning him or her for such marketing. This also applies to profiling to the extent that it is associated with such direct advertising. If the data subject objects to the Hotel Goldener Anker to the processing for direct marketing purposes, the Hotel Goldener Anker will no longer process the personal data for these purposes. In addition, the data subject has the right, on grounds relating to his or her particular situation, to object to processing of personal data concerning him or her by the Hotel Goldener Anker for scientific or historical research purposes, or for statistical purposes pursuant to Article 89(1) of the GDPR, unless the processing is necessary for the performance of a task carried out for reasons of public interest. In order to exercise the right to object, the data subject may contact any employee of the Hotel Goldener Anker. In addition, the data subject is free in the context of the use of information society services, and notwithstanding Directive 2002/58/EC, to use his or her right to object by automated means using technical specifications.
     
  • h) Automated individual decision-making, including profilingEach data subject shall have the right granted by the European legislator not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her, or similarly significantly affects him or her, as long as the decision (1) is not is necessary for entering into, or the performance of, a contract between the data subject and a data controller or (2) is authorized by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject's rights and freedoms and legitimate interests or (3) is based on the data subject's explicit consent. If the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) it is based on the data subject's explicit consent, the Hotel Goldener Anker shall implement suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and contest the decision. If the data subject wishes to exercise the rights concerning automated individual decision-making, he or she may, at any time, contact any employee of the Sympany AG.
  • i) Right to withdraw data protection consentEach data subject shall have the right granted by the European legislator to withdraw his or her consent to processing of his or her personal data at any time. If the data subject wishes to exercise the right to withdraw the consent, he or she may, at any time, contact any employee of the Sympany AG.

8. Legal basis for processing

Art. 6(1) lit. a GDPR serves as the legal basis for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is party, as is the case, for example, when processing operations are necessary for the supply of goods or to provide any other service, the processing is based on Article 6(1) lit. b GDPR. The same applies to such processing operations that are necessary to carry out pre-contractual measures, for example in the case of inquiries about our products or services. If our company is subject to a legal obligation that requires the processing of personal data, such as to fulfill tax obligations, the processing is based on Art. 6 I lit. c DS-GMO. In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or another natural person. This would be the case, for example, if a visitor to our company were to be injured and his or her name, age, health insurance data or other vital information would have to be passed on to a doctor, hospital or other third party. Then the processing would be based on Art. 6 I lit. d DS-GVO. Ultimately, processing operations could be based on Article 6(1)(f) of the GDPR. This legal basis is used for processing operations which are not covered by any of the abovementioned legal grounds, if processing is necessary for the purposes of the legitimate interests pursued by our company or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data. We are permitted to carry out such processing operations in particular because they have been specifically mentioned by the European legislator. In this respect, it took the view that a legitimate interest could be assumed if the data subject is a customer of the controller (recital 47, sentence 2, GDPR).
 

9. Legitimate interests in the processing being pursued by the controller or a third party

Where the processing of personal data is based on Article 6(1) lit. f GDPR our legitimate interest is to carry out our business in favor of the well-being of all our employees and the shareholders.
 

10. Duration for which personal data is stored

The criterion for the duration of the storage of personal data is the respective legal retention period. After the deadline, the corresponding data is routinely deleted if it is no longer required to fulfill the contract or to initiate a contract.
 

11. legal or contractual provisions for the provision of personal data; necessity for the conclusion of the contract; obligation of the data subject to provide the personal data; possible consequences of not providing it

We will inform you that the provision of personal data is partly required by law (e.g. tax regulations) or may also result from contractual provisions (e.g. information on the contractual partner). Sometimes it may be necessary for the conclusion of a contract that a data subject provides us with personal data that must subsequently be processed by us. For example, the data subject is obliged to provide us with personal data when our company concludes a contract with him or her. Failure to provide the personal data would mean that the contract with the data subject could not be concluded. Before personal data is provided by the data subject, the data subject must contact any employee. The employee clarifies to the data subject whether the provision of the personal data is required by law or contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data and the consequences of non-provision of the personal data.
 

12. Existence of automated decision-making

As a responsible company, we do not use automatic decision-making or profiling. This Privacy Policy has been generated by the Privacy Policy Generator of the German Association for Data Protection that was developed in cooperation with External Data Protection Officers from DGD Deutsche Gesellschaft für Datenschutz GmbH, which is certified IT- and data protection lawyer Christian Solmecke.
 

13. DEHOGA German Hotel Classification gmbh, am Weidendamm 1a, 10117 Berlin
 

HOTELCLASS/DEHOGA German Hotel Classification This page incorporates a widget from HOTELCLASS to display a hotel's current star category. The provider is DEHOGA Deutsche Hotelklassifizierung GmbH, Am Weidendamm 1A, 10117 Berlin, Germany (https://hotelclass.info/imprint.php). This way, guests can see at a glance that a hotel has been officially classified and meets the official guidelines of the German hotel classification. The widget automatically pulls the current data from the classification database and thus provides reliable information about the current star category of a hotel. To use the functions of the HOTELCLASS widget, it is necessary to save your IP address, the time, the specific page and the user agent. This information is usually transferred to a server of MINDSTREAM - Christian Klar, Maria-Theresien-Straße 21, 6020 Innsbruck at the Data Center Park Falkenstein location and stored there. The provider of this site has no influence on this data transfer. The use of the HOTELCLASS widget is in the interest of presenting the stars awarded on HOTELCLASS of the German hotel classification. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. For more information about how HOTELCLASS/DEHOGA Deutsche Hotelklassifizierung GmbH handles user data, please refer to the HOTELCLASS privacy policy: https://hotelclass.info/privacyPolicy.php

Your Questions for Us

Please drive directly to the main building of the hotel, located in the pedestrian zone, at any time.

Address for your navigation system: Opernstraße 6, 95444 Bayreuth.

Our private parking spaces are located directly at the hotel in the rear building.

When checking in, we kindly ask you to first drive to the main building in the pedestrian zone. The address for the navigation system is Opernstraße 6, 95444 Bayreuth.

Check-in: from 2:00 PM
Check-out: until 11:00 AM

If you would like an early check-in or late check-out, please let us know when making your booking – we will do our best to accommodate your request.

Our reception is staffed 24 hours a day.

 

However, we kindly ask for notification if you wish to check in or check out particularly early or late.

We serve breakfast daily from 7:00 AM to 10:00 AM, and on Sundays and public holidays from 8:00 AM to 11:00 AM.

Please let us know if you need a different time or would prefer a small takeaway breakfast package instead.

Of course, and it’s free of charge.

Your four-legged friend is very welcome.

Please just let us know when making your booking.